London Drugs Reviews

London Drugs has an overall rating of 4.7 based on 24 reviews. Customer feedback on London Drugs is mixed: London Drugs reviewers highlight positive aspects like wide product selection, competitive pricing, helpful customer service, user-friendly website, which strongly appeal to shoppers looking for convenience and variety in health and beauty products. However, London Drugs is often criticized for its shipping delays, limited stock on popular items, occasional website glitches, higher prices on some products.

4.7/5.0

24 reviews

5 Stars

16

4 Stars

4

3 Stars

1

2 Stars

0

1 Star

0

All London Drugs Reviews (24)
Migdalia_gaines95
May 18, 2026
"The staff helped me out without…"
The staff helped me out without making a big thing of it, which I appreciated. it was a smooth experience. Not life-changing or anything, but yeah, they were helpful and there was no fuss
ErnaAlbano_84
May 17, 2026
"Really convenient for me"
I usually go to London Drugs because the location just works well for me. It’s close to my work, so I can stop in quickly without going out of my way. Parking is usually easy too, which makes picking up a few things or grabbing an order simple. Overall, it’s been good for what I need.
hello_tommy042
May 09, 2026
"Got what I asked for, no drama"
Everything in my order was right, nothing missing or swapped out. I just picked it up and left, which made the whole thing feel easier than I expected. I guess when nobody messes anything up it kind of counts as good service, so yeah, I was happy with it.
jacob_Aronson00
March 16, 2026
"Good Value, Especially If You Don’t Want to Miss a Deal"
Overall, I’d say the value is fair. Some of the deals are actually really good, and I found myself wanting to grab them before they were gone. Nothing worse than coming back later and realizing you missed out on a better price
hello_laurie477
March 08, 2026
"Always good quality :)"
I’ve ordered a few things from London Drugs now, and the quality has been really solid every time. Everything felt legit, worked like it should, and nothing showed up looking cheap or damaged :)
hello_kelsey794
February 25, 2026
"Really easy order and delivery"
I ordered a few things online the whole process was really smooth. Checkout was simple, everything worked the way it should, and my items arrived right on time. I’m happy with the experience and would definitely order again.
jamescroker1479
February 20, 2026
"Good print quality overall"
The prints came out looking really good, so I was happy with the final result. Pickup took a little longer than I expected, but overall I’d still use them again.
allysonschultz0233
February 15, 2026
"Found what I needed easily"
The aisles were clear, so it was easy to get around, and I found what I needed quickly. I was actually looking for one thing and then, anyway, everything was laid out in a way that made sense
John.salem
February 09, 2026
"They actually had what I needed"
I checked londondrugs.com for a few things that were totally sold out everywhere else, and they actually had them in stock. The stock info seemed really accurate too, because I was able to pick everything up the same day with no hassle at all. Happy with how easy it was.
hello_billy029
February 09, 2026
"Updates were good, but I’m still cautious"
I got emails and texts when my order was placed, when it was ready, and when it got picked up. I appreciated not having to guess what was going on, especially since I’ve dealt with other places where the updates are spotty and it kind of wears down your trust. This one went smoothly with London Drugs, so that was nice.
BrettPulver
February 08, 2026
"I shop at London Drugs often, so..."
I shop at London Drugs often, so I figured signing up for LDExtras would be a no-brainer. From the way it was presented, I thought I’d be saving more or getting better perks than I actually did.

The rewards and offers are okay here and there, but a lot of the time they haven’t lined up with what I’m buying, which made me feel a bit misled. I do still like having receipts and account history in one place because that makes returns easier.

It’s simple enough to use, so I’ll give it that. You sign in, shop like normal, and sometimes a benefit shows up, but overall it just hasn’t lived up to what I thought I was signing up for.
krista_William77
February 01, 2026
"Super Easy Same-Day Pickup"
I ordered it online and picked it up later the same day, which felt almost too easy. I kept expecting some little hiccup, wrong item, long wait, something, but nope, everything was ready when I got there. Kind of nice when an errand just works out exactly how it’s supposed to.
john.Mazon
January 31, 2026
"I like shopping on londondrugs.com because…"
I like shopping on londondrugs.com because they’ve got a little bit of everything. I can grab electronics, vitamins, snacks, and random home things without bouncing around to five different websites, which is kinda nice. Every now and then something I want is out of stock, but overall it’s easy to find what I need
Margie_larson89
January 28, 2026
"Pretty good protection plan experience"
I bought a small appliance from londondrugs.com and added the protection plan just in case... glad I did because it stopped working a few months later. The warranty process was easy, and the staff explained what I needed to do without making it a whole headache. There was a bit of waiting around, but overall it was handled well. I’d use it again
carolyn-Arnold
January 10, 2026
"Decent visit, but the store could use a little tidying"
I stopped by London Drugs last week, and overall it was an okay experience. The staff I spoke with were friendly and helpful, which I appreciated. The only thing I noticed was that a few aisles were a little cluttered, and the floor near the checkout looked like it could have used a quick clean. Nothing major, but it did feel a bit less tidy than I’m used to seeing there...
hello_john572
January 07, 2026
"Return was easy, though I felt a bit brushed off"
I had to return a wrong item in the store, and the process itself was hassle-free. The refund actually showed up faster than I expected, which was a nice surprise. That said, I did feel a little dismissed by the staff at first, like they just wanted to move me along, but in the end everything got sorted out and I’m still happy with how it turned out.
hello_louise599
December 25, 2025
"Checkout line was kinda slow"
The checkout line was a bit slow, but it wasn’t too bad. Just had to chill for a few extra minutes, no biggie.
LeeYoung_37
December 20, 2025
"I had a small issue with my online…"
I had a small issue with my online order, but customer service got it sorted out quickly. It took a little while to hear back, but the person I spoke with was really nice and helpful. getting it fixed without much hassle felt like a small win for the day.
david_Thomas74
December 16, 2025
"Smooth and Easy Shopping Experience"
I had a good experience using londondrugs. The site just felt easy to deal with, pages loaded quickly, and I wasn’t stuck clicking around trying to find things. The search worked well enough, and checkout was simple, which I always appreciate. I also liked being able to quickly see product details and whether something was in stock at my local store. Overall, it gave me a smooth, reliable impression and I didn’t run into any real issues
charles_Poston79
December 11, 2025
"Easy laptop fix, no hassle"
I took my laptop to London Drugs to get it fixed, i’m glad I did. My usual shortcut is if someone can explain the problem without making me feel confused, I figure they know what they’re doing — and the tech guy did exactly that. He kept it simple, got the repair done quicker than I expected, and the whole thing was way less stressful than I thought it would be. Really happy with the service.

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